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It’s Holiday Time: e-receipts Make Returns Easy

There’s nothing more frustrating than looking for a missing receipt, especially when it seems so easy to let those small slips of paper get jumbled together or stuffed into pockets. But it’s holiday time, so lost receipts are more than just annoying, they can prevent shoppers from making returns and cause unnecessary anxiety.

If you haven’t already enabled the digital receipt option on your POS, it’s a good time to give it a try. pcAmerica’s Cash Register Express™ and Restaurant Pro Express™ have the capability to email customers digital receipts and vendor purchase orders in lieu of traditional paper ones.

Shoppers are rarely able to keep track of all the receipts they receive, but these proofs of purchase are important, especially as holiday shopping time begins. If a receipt is lost among wrapping paper and gift bags, shoppers may simply print out another copy instead of being forced to keep or re-gift an item they would rather return. The ability to make hassle-free returns moves customer service lines faster and increases the chance that people will shop at the store again. These email records also allow customers to keep, sort and retain purchase information for tax purposes or to double check credit card statements.

Offering digital receipts also gives businesses the opportunity to collect email addresses of their customer base, which can then be used to email coupons, promotional information and other announcements.

In addition to easing the stress that accompanies a missing receipt, e-receipts are also better for the environment. Each year, 9.6 million trees are cut down to produce receipt paper, according to Alletronic.com. In addition, the thermal paper that receipts are printed on cannot be recycled because it is heavily treated with chemicals. Businesses will also save money – the more digital receipts a business issues, the less receipt paper it needs to purchase.

E-receipts are a smart choice for businesses and their customer base. Please contact your account manager at pcAmerica at 1-800-722-6374 to find out how you can start issuing digital receipts.