Apple™ is known for not only manufacturing the world’s most technologically advanced devices, but for leveraging those devices in their retail stores to engage customers. The company’s brick-and-mortar retail stores broke revenue records in Q1, increased their revenue by 9 percent and reaching the $7 million mark – due in large part to mobile payments. […]

To gain insight into the customer habits of your restaurant or retail business, you can build a customer data base using your point of sale (POS) system. POS reporting features allow you to learn more about your customers to create more targeted marketing campaigns, spend less on customer retention and develop a strong sense of […]

As of January 1, the Internal Revenue Service (IRS) will classify automatic gratuities as non-tip wages that are subject to tax withholdings. Because of this ruling, restaurants are rethinking including automatic gratuities on certain bills – or seeking easier ways to document wages and calculate payroll. As per the IRS’ Topic 761 (Withholding and Reporting), […]

After you have purchased a new system – or in the years leading up to your next upgrade – it is extremely important to follow the necessary steps to ensure that you are getting as much value out of it as possible. After all, it is the center of all of your daily tasks and […]

Over the past few months, there have been a series of attacks on US retailers – most notably Target and Neiman Marcus – that were linked to malware in retail point of sale (POS) systems. Customers expressed extreme concern when Target recently revealed that hackers had stolen 70 million of the retail company’s customer names, mailing […]

Amazon.com is developing a Kindle-based point of sale (POS) service for brick-and-mortar retailers to be released as soon as this summer. According to the Wall Street Journal, Amazon plans to give Kindles and credit card readers to merchants, as well as offer them website development and analysis tools. The company will also utilize technology gained […]

It’s important that your POS system keeps your restaurant or retail store running smoothly, rather than disrupting your operations and displeasing your employees. Your system should not make the checkout process a difficult one or the training process a long one. Here are three signs that your POS system is unreliable, and that it’s time […]