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Upscale Retailers Prepare for Mobile POS, Free up Floor Space to Increase Sales

At first, mobile POS seemed like a good way to get lines to move faster. Since its humble beginnings as a line-busting technology, mobile POS has evolved into a broader solution that includes inventory tracking, price comparisons and of course, a place for customers to pay for their selections from right where they stand—no lines, no waiting, and no eye rolling when the person in front of you gets into an argument with the cashier over a price discrepancy.

A recent story in Mobile Commerce Daily noted that upscale retailers are jumping on the mobile POS bandwagon after seeing Nordstrom’s success with it. The article noted that 61 percent of companies with 500 employees or more already have some form of mobile POS in place or have plans to install one over the course of the next year.

One of the benefits of a mobile POS system is the ability to remove the traditional sales areas and counters. Although taking out all of your customer service counters can cause confusion for your customers, removing a few of them may actually be a benefit. Mobile Commerce Daily revealed that high-end retailers that remove just three of their cash wraps and replace them with mobile POS could see their revenue rise by more than $20,000, thanks to the additional floor space to showcase merchandise.

This strategy has already paid off for sports retailer Moosejaw, which has increased the amount of floor space for its product lines and processes more than 70 percent of their in-store transactions via mobile POS.