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Hardware Essentials: Reach Out—and Touch(screen) Someone

Not long ago, touchscreens were among those categories of technology that were nice—but not essential—for retailers to have. Today, nothing could be further from the truth, because touchscreen monitors are an essential for retailers and restaurant operators alike. In fact, pcAmerica rarely ships a point of sale system that lacks a touchscreen component.

Why? For one thing, touchscreens eliminate the need for a mouse or keyboard at the point of sale. This makes the point of sale system easier than ever to learn, speeding the training process. Not surprisingly, younger employees, in particular, are far more receptive to using touchscreen- based point of sale systems to get the job done than they are to utilizing those that require them to figure out how to maneuver a mouse or key in information manually. After all, they spend an inordinate amount of non-work time tethered to such touchscreen-based devices as iPhones and iPads.

A touchscreen also renders any point of sale system simpler to operate, resulting in faster transaction processing and hassle-free access to other information, like reports. Additionally, the fewer components a point of sale system has, the less risk that something will fail to operate properly and open the door for lost business. And in a busy restaurant environment, the ability for servers to select items from a touchscreen menu gets checks to the table faster than any pen-and-paper method.

pcAmerica offers a variety of point of sale systems with a choice of traditional cathode ray tube (CRT) or liquid crystal display (LCD) touchscreens.

For more information is available at www.pcamerica.com.