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Online Ordering and POS Software: The Perfect Marriage (Part 3 in a Series)

While standalone meal ordering solutions are readily available in the marketplace, a trend toward applications that integrate the online ordering function with restaurant point of sale applications is quickly emerging. At pcAmerica, we believe the latter route is the best way to go, and it’s the path we’ve followed by integrating our Restaurant Pro Express restaurant point of sale software by adding online ordering as a feature in the upcoming release of version 12.5.

What’s the advantage of integrating online ordering and restaurant point of sale applications? Like online ordering systems themselves, integrated ordering/point of sale solutions streamline the overall Web-based meal purchasing process and increase profitability. They can also give you a better handle on inventory and make it easier to save orders from cancellation should a customer’s desired food item(s) be temporarily unavailable for purchase. As an example, if a customer tries to order a special and the supply of that item has been entirely depleted, that information is transmitted from the point of sale system to the ordering system and the customer is notified immediately, in time to select a substitute meal item instead of cancelling the order altogether.

In short, online ordering systems are good for business. Computerized point of sale systems are good for business. Together, these solutions are great. If you would like more information regarding computerized point of sale systems, contact pcAmerica.